Find answers to common questions and product walkthroughs.
Attribution data is updated once per day by default. You can trigger a manual sync at any time. The dashboard shows exactly when the last sync completed and which data it covers.
LinkedIn native reporting shows engagement and demographic data within your ad account. Revenue Proven connects that engagement to real CRM deals, showing influenced pipeline and revenue not available in Campaign Manager.
The first sync typically takes 10 to 40 minutes depending on the size of your ad account and CRM, as it pulls up to 180 days of engagement across all campaigns and companies.
Revenue Proven syncs daily by default and maintains rolling engagement data across five lookback windows. Understand the cadence so you know when fresh data will appear.
You entered a teammate's email in Settings > Team and clicked invite, but they say the email never arrived. Or the invite button is greyed out and you cannot add more members. Plan limits and spam filters are the usual culprits.
You enter your credentials and see an invalid password error, or you requested a password reset but the email never arrived. Account lockouts and spam filters are the most common causes.
The AI Discovery pixel is a small JavaScript snippet that detects visitors referred by AI assistants such as ChatGPT, Claude, Gemini, and Perplexity, and attributes those visits to your website.
Fix sync errors and connection issues.
Revenue Proven supports multi-user workspaces. Invite colleagues by email so they can view dashboards, run reports, and collaborate without sharing your login credentials.
You installed the Revenue Proven pixel snippet on your website but the AI Discovery Visitors dashboard shows zero visits. A script loading issue or incorrect data-tenant attribute is the most common cause.
You clicked export but the downloaded CSV is empty, the PDF is blank, or the download never starts. This is usually a filter mismatch or a browser permission issue blocking the download.
The HubSpot integration shows Disconnected repeatedly even after you reconnect it. Background syncs stop and CRM data goes stale. This is almost always an OAuth token expiry or revocation issue.
You click Connect LinkedIn and land back on the Connections page with an error, or the browser shows a blank redirect screen. This usually means your LinkedIn app permissions or token state need to be reset.
Impressions, clicks, or spend figures in Revenue Proven look different from what LinkedIn Campaign Manager shows for the same period. Attribution windows, currency conversion, and data aggregation explain most discrepancies.
You tried to subscribe or upgrade but the Paddle checkout showed an error, your card was declined, or the subscription did not activate after payment. Bank fraud checks and card limits are common causes.
You set up a scheduled email report but the report never arrived in your inbox. Check your spam folder first, then verify the report schedule is active and the delivery address is correct.
A sync job has been running for over an hour with no progress, or the sync status spinner never goes away. This usually points to a very large data pull, a temporary LinkedIn API slowdown, or a background queue backup.
You connected LinkedIn and triggered a sync, but the attribution table and campaign views show empty states or loading indicators that never resolve. First syncs can take time, but some steps can speed things up.
The pixel loads correctly on your site but the AI Discovery dashboard shows no visits from ChatGPT, Claude, Gemini, Perplexity, or Copilot. The issue may be referrer policy on your site or low actual AI traffic volume.
Media Planning lets you enter a budget, objective, and targeting criteria to get a LinkedIn-backed forecast for reach, impressions, and leads before you commit to a campaign.