No data appears in the dashboard after my first sync
You connected LinkedIn and triggered a sync, but the attribution table and campaign views show empty states or loading indicators that never resolve. First syncs can take time, but some steps can speed things up.
You connected LinkedIn Ads, triggered your first sync, and waited, but the dashboard still shows empty tables, zero companies, and no attribution data. The sync status may show as complete but nothing appears.
Why this happens
Data appears progressively as each sync phase completes. You need at least your LinkedIn Ads data to populate before attribution can run. If no ad account is selected, if the ad account has no campaign activity in the lookback windows, or if LinkedIn returned no engaged companies for your campaigns, the dashboard will be empty. CRM matching also requires at least one CRM (HubSpot or Salesforce) to be connected and synced.
How to fix it
- Go to Settings > Connected Accounts and confirm you have selected at least one LinkedIn Ads ad account. Without a selected account the sync has nothing to pull from.
- Check that your ad account has had active campaigns running within the last 180 days. Accounts with no recent campaign activity will produce no company engagement data.
- Wait at least 30 minutes after the sync completes and then hard-refresh the dashboard (Cmd+Shift+R or Ctrl+Shift+R).
- Confirm your LinkedIn connection is Active under Settings > Connections. If it is Disconnected, reconnect and re-run the sync.
- Connect a CRM (HubSpot or Salesforce) if you have one. Without a CRM, Revenue Proven can still show LinkedIn-engaged companies but cannot show matched deals or influenced revenue.
- If the sync status shows complete but the table is still empty, try changing the date range filter to a longer window such as Last 180 days to ensure you are not filtering out all data.
Still stuck?
Contact support with your LinkedIn Ads account ID. We can check whether the sync phases ran successfully and whether LinkedIn returned any data for your account during the selected period.