Pixel is installed but no AI referrers are being detected

The pixel loads without errors, you can see the /p.js script in the network tab, but after several days the AI Discovery Visitors section shows zero AI-referred visits or an empty referrer list.

Why this happens

Revenue Proven identifies AI-referred visits by inspecting the HTTP Referrer header sent by the visitor's browser. If your website sets a strict Referrer-Policy such as no-referrer or same-origin, browsers will not send the referrer header for cross-origin navigations, and AI tool visits will look identical to direct traffic. It is also possible you simply have low AI-referred traffic at this stage, which is common for newer sites.

How to fix it

• Check your website's Referrer-Policy header. You need it set to no-referrer-when-downgrade, strict-origin-when-cross-origin, or unsafe-url for the referrer to be visible. The default browser behavior (no explicit policy) also works.
• Open browser developer tools > Network tab, click on a page load request, and look for Referrer-Policy in the response headers. If you see no-referrer, that is blocking detection.
• Test detection manually: open Claude.ai or ChatGPT, ask it about your company, click any link that goes to your website, then check the AI Discovery Visitors dashboard the next day.
• Accept that AI-referred traffic volume may be genuinely low. If your content is not yet cited by AI assistants, the pixel will accurately show zero AI visits.
• Review the AI Discovery prompts section and consider adding prompts that test whether your brand is mentioned in AI responses. This is separate from the pixel and works independently.

Still stuck?

Contact support with a link to your website and the output of your Referrer-Policy response header. We can confirm whether referrer data is reaching our ingestion endpoint for your tenant.