The dashboard is very slow or showing an error page
Dashboard pages take a very long time to load, show a loading spinner that never resolves, or display a generic error message. Network issues, browser cache, or a temporary server load spike are the usual causes.
Dashboard pages are loading very slowly, the attribution table spins forever, or you see a generic error message when navigating to a dashboard route such as /dashboard/attribution or /dashboard/campaigns.
Why this happens
Dashboard data is loaded from a combination of server-side caches and live database queries. A slow or broken experience can result from a stale browser cache serving outdated assets, a temporary spike in server load during large sync jobs, a network issue between your browser and the app server, or a query that times out on a very large data set.
How to fix it
- Do a hard refresh of the page (Cmd+Shift+R on Mac, Ctrl+Shift+R on Windows and Linux).
- Clear your browser cache for revenueproven.com, or open the page in a private/incognito window to rule out a caching issue.
- Check your internet connection. Try loading another site to confirm your network is working.
- Wait 2-3 minutes and reload. If a large sync is running in the background, it can temporarily slow dashboard queries.
- Try navigating to a different dashboard section first (for example, go to Settings, then back to Attribution). This can reset a stuck loading state.
- If you see a specific error message rather than a timeout, note the exact text. Error messages starting with "An unexpected response" often mean a server-side query failed. Note the time and contact support.
Still stuck?
Contact support with the URL of the page that is slow or erroring, the time of day it happened, and any error text visible on screen. Our team can check server health and query logs to diagnose the issue.