Company names appear wrong, garbled, or show raw IDs
Instead of readable company names you see numeric IDs, blank entries, or truncated names in the attribution table. This is a LinkedIn organization lookup issue that usually resolves after the next sync.
The attribution or campaign analytics table shows rows with numeric organization IDs instead of company names, or company names look truncated and incorrect. Some rows may appear completely blank in the company name column.
Why this happens
Revenue Proven resolves LinkedIn organization IDs to human-readable names by querying the LinkedIn Organization Lookup API. This lookup is cached to avoid excessive API calls. Occasionally the cache can contain a stale or empty value if LinkedIn returned incomplete data during a previous sync, or if a company's LinkedIn page was recently updated.
How to fix it
- Trigger a manual sync from the Connections page. The sync pipeline includes an organization lookup phase that re-fetches and caches company names.
- Wait for the sync to complete fully (all phases), then hard-refresh the dashboard page.
- If only a few rows are affected, this often resolves itself within the next scheduled daily sync.
- Check that your LinkedIn connection is still Active. A disconnected LinkedIn integration prevents the organization lookup phase from running.
- If you see rows with company names that look like another company's name, this can indicate a domain collision in LinkedIn's company graph. These are rare and usually self-correct as LinkedIn updates their data.
Still stuck?
Contact support with a screenshot of the affected rows. We can check the organization lookup cache and force a re-fetch for the specific organization IDs that are showing incorrect data.